autodesk autocad architecture offline help files

I'd like to note, there doesn't seem to be any alphanumeric order, ability to sort, or way to bring up just plain commands, minus the autolisp or. I looked up HOW TO DRAW A LINE, so I type in LINE at the search bar. Just to give you a basic example, one that everyone should be able to relate to new or old. Well to say it takes no more time than before, I COMPLETELY DISAGREE. PS As far as I'm concerned time is money and the more CLICKS you need to make to find something the more money you are wasting, Autodesk you had it right before with the old format, if it ain't broke why did you have to change it? Is there a direct complaint center for Autodesk? Better yet I'd love to speak with somone in person? Also, then I'm reading older posts, and stuff from blogs that are saying that Autodesk has been listening to feedback, how long has the online been out since version 2009? Not impressed at all after spending a lot of money upgrading.

I haven't seen something so bad since 13 when AutoCAD was first introduced to Windows. I work in CAD Support and use help and forums constantly to problem solve and find solutions. Now I need to download the offline help, what a nuisance and most people don't know you can do this either. Slow is something you definitely don't need when you are ALREADY LOOKING FOR HELP. I do not like the ONLINE help at all, it is slow, and at work have had many times it didn't load. I use it, but sometimes (especially basic users) would need just the basics not things like DXF codes coming up confusing them. Also, it would be nice to be able to filter out all the LISP, ARX, etc. No CONTENTS, INDEX now? Why? Sometimes you need to browse to find things. I have been working with AutoCAD for almost twenty years and this is ridiculous, I am going back to old help files to find information. When is Autodesk planning on fixing the HELP dialog and making it default to offline?

Autodesk autocad architecture offline help files